Returns & Exchanges

At Starforge Systems, we stand behind the craftsmanship of our high-performance PCs and components. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our technical support team through our portal with your order number and a brief explanation of why you wish to return or exchange your system.

• 2.
  Technical Assessment

  Our engineers will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label for eligible hardware defects.

• 3.
  Secure Packaging

  Carefully pack your device in its original internal and external packaging, including the protective foam inserts, to ensure the components remain secure during transit.

• 4.
  Inspection and Refund

  Once your return is received at our facility, our team will perform a full diagnostic inspection before processing your refund or shipping your replacement unit within 5-7 business days.